Ubah dari Swagger ke Dedoc lalu buat API Ticket dan TicketType

2026-06-20 00:12:19 +07:00
parent 2f805a233d
commit 2dc461ae89
1283 changed files with 36405 additions and 89470 deletions
@@ -0,0 +1,79 @@
+<?php
+
+namespace App\Services\Ticket;
+
+use App\Models\Ticket;
+use App\Models\TicketLog;
+use Illuminate\Support\Facades\DB;
+
+class TicketService
+{
+    public function create(array $data): Ticket
+    {
+        return DB::transaction(function () use ($data) {
+
+            $ticket = Ticket::create([
+                'ticket_no'      => $this->generateTicketNo(),
+                'ticket_type_id' => $data['ticket_type_id'],
+                'customer_id'    => $data['customer_id'] ?? null,
+                'title'          => $data['title'],
+                'description'    => $data['description'] ?? null,
+                'priority'       => $data['priority'],
+                'status'         => 'open',
+                'created_by'     => 1
+            ]);
+
+            TicketLog::create([
+                'ticket_id' => $ticket->id,
+                'user_id'   => 1,
+                'activity'  => 'Ticket Created',
+                'notes'     => 'Ticket dibuat oleh sistem',
+                'created_at'=> now()
+            ]);
+
+            return $ticket;
+        });
+    }
+
+    public function update(Ticket $ticket, array $data): Ticket
+    {
+        $ticket->update($data);
+
+        return $ticket->fresh();
+    }
+
+    public function delete(Ticket $ticket): Ticket
+    {
+        $ticket->update([
+            'status' => 'cancelled'
+        ]);
+
+        return $ticket;
+    }
+
+    private function generateTicketNo(): string
+    {
+        $prefix = 'TCK-' . now()->format('Ym');
+
+        $lastTicket = Ticket::where(
+            'ticket_no',
+            'like',
+            $prefix . '%'
+        )
+        ->latest('id')
+        ->first();
+
+        $number = 1;
+
+        if ($lastTicket) {
+            $number = ((int) substr($lastTicket->ticket_no, -6)) + 1;
+        }
+
+        return $prefix . '-' . str_pad(
+            $number,
+            6,
+            '0',
+            STR_PAD_LEFT
+        );
+    }
+}