WD - Dev
284 lines
12 KiB
PHP
284 lines
12 KiB
PHP
<?php
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class ResponAI {
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private function connectDB() {
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include __DIR__ . "/../../config/connect.php"; // Harus mengisi $pdo
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return $pdo;
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}
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private function deteksi_topik($message) {
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$rules = [
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'gangguan' => ['lambat', 'tidak konek', 'jaringan', 'trouble', 'gangguan', 'internet mati'],
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'tagihan' => ['tagihan', 'bayar', 'invoice', 'pembayaran', 'rekening'],
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'pemasangan' => ['pasang', 'berlangganan', 'pemasangan', 'registrasi', 'daftar', 'masang'],
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'umum' => []
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];
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$message = strtolower($message);
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foreach ($rules as $topik => $keywords) {
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foreach ($keywords as $keyword) {
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if (strpos($message, $keyword) !== false) {
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return $topik;
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}
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}
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}
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return 'umum';
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}
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private function get_data_pelanggan($sender) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT nama, nama_paket, status, akun, status_koneksi FROM v_pelanggan WHERE nomor_whatsapp = ?");
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$stmt->execute([$sender]);
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$pelanggan = $stmt->fetch(PDO::FETCH_ASSOC);
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if ($pelanggan) {
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return "Pelanggan atas nama {$pelanggan['nama']} (ID: {$pelanggan['akun']}) menggunakan paket {$pelanggan['nama_paket']} dan status koneksi {$pelanggan['status_koneksi']}. Status langganan: {$pelanggan['status']}.";
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}
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return "Data pelanggan tidak ditemukan.";
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}
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private function get_id_server($apikey_wa) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT id FROM data_server WHERE apikey_whatsapp = ?");
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$stmt->execute([$apikey_wa]);
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$row = $stmt->fetch(PDO::FETCH_ASSOC);
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return $row['id'] ?? null;
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}
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private function get_paket_berlangganan($id) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT nama, harga_paket FROM profile_paket WHERE id_data_server = ?");
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$stmt->execute([$id]);
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$pakets = $stmt->fetchAll(PDO::FETCH_ASSOC);
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if (!$pakets) return "Paket berlangganan belum tersedia.";
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$list = "Berikut adalah daftar paket layanan:\n";
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foreach ($pakets as $p) {
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$list .= "- {$p['nama']}: Rp " . number_format($p['harga_paket'], 0, ',', '.') . "\n";
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}
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return trim($list);
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}
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private function haversine($lat1, $lon1, $lat2, $lon2) {
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$earthRadius = 6371;
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$dLat = deg2rad($lat2 - $lat1);
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$dLon = deg2rad($lon2 - $lon1);
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$a = sin($dLat / 2) ** 2 + cos(deg2rad($lat1)) * cos(deg2rad($lat2)) * sin($dLon / 2) ** 2;
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$c = 2 * atan2(sqrt($a), sqrt(1 - $a));
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return $earthRadius * $c;
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}
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private function get_info_pemasangan($id, $lat = null, $lon = null) {
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$pdo = $this->connectDB();
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$stmt1 = $pdo->prepare("SELECT harga_sewa FROM data_server WHERE id = ?");
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$stmt1->execute([$id]);
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$row = $stmt1->fetch(PDO::FETCH_ASSOC);
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$biaya = isset($row['harga_sewa']) ? "Biaya pemasangan sebesar Rp " . number_format($row['harga_sewa'], 0, ',', '.') . "." : "";
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$stmt2 = $pdo->prepare("SELECT nama FROM master_desa WHERE id_data_server = ?");
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$stmt2->execute([$id]);
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$desas = $stmt2->fetchAll(PDO::FETCH_ASSOC);
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$wilayah = $desas ? implode(", ", array_column($desas, 'nama')) : "Wilayah layanan belum terdaftar.";
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$stmt3 = $pdo->prepare("SELECT titik_koordinat FROM master_topologi WHERE id_data_server = ?");
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$stmt3->execute([$id]);
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$koordinats = $stmt3->fetchAll(PDO::FETCH_ASSOC);
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if ($lat !== null && $lon !== null && $koordinats) {
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foreach ($koordinats as $k) {
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$raw = $k['titik_koordinat'];
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// Cek apakah tidak kosong dan mengandung koma
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if (!empty($raw) && strpos($raw, ',') !== false) {
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$parts = explode(',', $raw);
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// Pastikan hasil explode memiliki dua elemen
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if (count($parts) === 2) {
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$latParsed = trim($parts[0]);
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$lonParsed = trim($parts[1]);
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// Validasi bahwa lat dan lon adalah angka
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if (is_numeric($latParsed) && is_numeric($lonParsed)) {
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$distance = $this->haversine($lat, $lon, (float)$latParsed, (float)$lonParsed);
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if ($distance <= 0.3) {
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$formulir = "Anda berada dalam jangkauan layanan kami.\n\nSilakan lengkapi data berikut untuk registrasi:\n"
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. "- Nama lengkap\n"
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. "- NIK\n"
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. "- Alamat Lengkap\n"
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. "- Titik Koordinat\n"
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. "- Nomor WhatsApp\n"
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. "- Paket Layanan";
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return "$biaya\n$formulir";
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}
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}
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}
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}
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}
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return "Mohon maaf, titik koordinat Anda belum terjangkau jaringan kami.";
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}
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return "$biaya Wilayah layanan mencakup: $wilayah.\n\nSilakan kirimkan titik koordinat lokasi Anda agar kami bisa melakukan pengecekan jangkauan.";
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}
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private function get_data_tagihan($sender) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT nama, total_tagihan, limit_pembayaran, tanggal_bayar, status FROM v_tagihan WHERE nomor_whatsapp = ? ORDER BY tanggal_bayar DESC");
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$stmt->execute([$sender]);
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$rows = $stmt->fetchAll(PDO::FETCH_ASSOC);
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if (!$rows) return "Tidak ada tagihan yang ditemukan.";
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$list = "Riwayat tagihan:\n";
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foreach ($rows as $row) {
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$list .= "- Tagihan: Rp " . number_format($row['total_tagihan'], 0, ',', '.') . " | Jatuh Tempo: {$row['limit_pembayaran']} | Status: {$row['status']}\n";
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}
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return trim($list);
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}
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private function simpan_sesi($sender, $topik) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("INSERT INTO chat_session (nomor_whatsapp, topik_terakhir) VALUES (?, ?) ON DUPLICATE KEY UPDATE topik_terakhir = VALUES(topik_terakhir)");
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$stmt->execute([$sender, $topik]);
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}
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private function ambil_sesi($sender) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT topik_terakhir FROM chat_session WHERE nomor_whatsapp = ?");
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$stmt->execute([$sender]);
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$row = $stmt->fetch(PDO::FETCH_ASSOC);
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return $row['topik_terakhir'] ?? null;
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}
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private function simpan_log($sender, $role, $pesan, $id) {
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("INSERT INTO chat_log (nomor_whatsapp, role, pesan, id_data_server) VALUES (?, ?, ?, ?)");
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$stmt->execute([$sender, $role, $pesan, $id]);
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}
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public function respon_chat($message, $sender, $apikey_wa) {
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$OPENAI_API_KEY = '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'; // Ganti dengan API key valid
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$id = $this->get_id_server($apikey_wa);
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if (empty($message) || empty($sender) || !$id) {
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return [
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'id' => $id,
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'nomor' => $sender,
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'respon' => 'Input tidak valid atau data server tidak ditemukan.'
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];
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}
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$topik = $this->deteksi_topik($message);
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$topik_sesi = $this->ambil_sesi($sender);
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if (!$topik && $topik_sesi) {
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$topik = $topik_sesi;
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}
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if ($topik) {
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$this->simpan_sesi($sender, $topik);
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}
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$this->simpan_log($sender, 'user', $message, $id);
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$pdo = $this->connectDB();
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$stmt = $pdo->prepare("SELECT role, pesan FROM chat_log WHERE id_data_server = ? AND nomor_whatsapp = ? ORDER BY id DESC LIMIT 10");
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$stmt->execute([$id, $sender]);
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$riwayat = array_reverse($stmt->fetchAll(PDO::FETCH_ASSOC));
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$messages = [];
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foreach ($riwayat as $log) {
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$messages[] = ['role' => $log['role'], 'content' => $log['pesan']];
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}
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$messages[] = ['role' => 'user', 'content' => $message];
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$data_pelanggan = $this->get_data_pelanggan($sender);
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$info_paket = $this->get_paket_berlangganan($id);
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$info_pasang = $this->get_info_pemasangan($id);
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$data_tagihan = $this->get_data_tagihan($sender);
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$roles = [
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'gangguan' => 'Kamu adalah customer service penyedia layanan internet untuk masalah teknis.',
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'tagihan' => 'Kamu adalah customer service penyedia layanan internet untuk urusan tagihan.',
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'pemasangan' => 'Kamu adalah customer service penyedia layanan internet untuk pemasangan baru.',
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'umum' => 'Kamu adalah customer service penyedia layanan internet untuk pertanyaan umum.'
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];
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$topik_final = $topik ?: 'umum';
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switch ($topik_final) {
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case 'tagihan':
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$tambahan = $data_tagihan;
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break;
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case 'pemasangan':
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$tambahan = $info_paket . "\n" . $info_pasang;
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break;
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default:
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$tambahan = '';
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break;
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}
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$system_message = $roles[$topik_final] . " Data pelanggan: $data_pelanggan\n$tambahan\nJawaban maksimal 3 kalimat, singkat, sopan, dan informatif.";
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array_unshift($messages, ['role' => 'system', 'content' => $system_message]);
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$payload = [
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'model' => 'gpt-3.5-turbo',
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'messages' => $messages,
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'temperature' => 0.7,
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'max_tokens' => 100
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];
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// Simpan log payload ke file
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$logFile = __DIR__ . '/api_request.log';
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$logData = "=== " . date('Y-m-d H:i:s') . " ===\n";
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$logData .= "Nomor: $sender\n";
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$logData .= "Payload:\n" . json_encode($payload, JSON_PRETTY_PRINT) . "\n\n";
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file_put_contents($logFile, $logData, FILE_APPEND);
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$ch = curl_init('https://api.openai.com/v1/chat/completions');
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curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
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curl_setopt($ch, CURLOPT_POST, true);
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curl_setopt($ch, CURLOPT_HTTPHEADER, [
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'Content-Type: application/json',
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'Authorization: Bearer ' . $OPENAI_API_KEY,
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]);
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curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload));
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$response = curl_exec($ch);
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if (curl_errno($ch)) {
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$error = curl_error($ch);
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curl_close($ch);
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return [
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'id' => $id,
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'nomor' => $sender,
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'respon' => 'Terjadi kesalahan koneksi ke OpenAI: ' . $error
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];
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}
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curl_close($ch);
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$data = json_decode($response, true);
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$reply = $data['choices'][0]['message']['content'] ?? 'Maaf, tidak dapat memberikan jawaban saat ini.';
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$this->simpan_log($sender, 'assistant', $reply, $id);
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$hasil = [
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'id' => $id,
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'nomor' => $sender,
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'respon' => trim($reply)
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];
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// Debug log
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// file_put_contents("debug_respon_chat.log",
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// "====\n[" . date("Y-m-d H:i:s") . "]\n".
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// "Payload:\n" . print_r($payload, true) .
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// "Response:\n" . print_r($data, true) .
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// "Final:\n" . print_r($hasil, true),
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// FILE_APPEND
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// );
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return $hasil;
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}
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}
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