feat: phase 5 — complaints with ownership-guarded resolution and activity logging

2026-08-25 19:14:29 +07:00
parent 029a4a21f8
commit 28937a786e
3 changed files with 461 additions and 0 deletions
@@ -0,0 +1,146 @@
+<?php
+
+namespace Tests\Feature\Complaints;
+
+use App\Filament\Pages\Transactions\Complaints as ComplaintsPage;
+use App\Models\User;
+use App\Services\ComplaintService;
+use Illuminate\Auth\Access\AuthorizationException;
+use Illuminate\Validation\ValidationException;
+use Livewire\Livewire;
+use Tests\Support\InsForgeFake;
+use Tests\TestCase;
+
+class ComplaintTest extends TestCase
+{
+    private const CUSTOMER_ID = 'cccccccc-0000-0000-0000-000000000001';
+
+    protected function setUp(): void
+    {
+        parent::setUp();
+
+        InsForgeFake::reset();
+        InsForgeFake::fakeRest();
+
+        InsForgeFake::seed('customers', [
+            'id' => self::CUSTOMER_ID,
+            'customer_code' => 'CUST-0001',
+            'name' => 'Andi',
+        ]);
+    }
+
+    private function actor(string $role, string $suffix = '0001'): User
+    {
+        $user = new User;
+
+        $user->forceFill([
+            'id' => "eeee7777-0000-0000-0000-{$role}{$suffix}",
+            'name' => ucfirst($role),
+            'email' => "{$role}@beraspro.test",
+            'role' => $role,
+            'is_active' => true,
+        ]);
+
+        return $user;
+    }
+
+    private function seedComplaint(array $overrides = []): array
+    {
+        $row = array_merge([
+            'id' => 'bbbb8888-0000-0000-0000-000000000001',
+            'complaint_number' => 'CMP-20260825-0001',
+            'customer_id' => self::CUSTOMER_ID,
+            'complaint_date' => '2026-08-25',
+            'category' => 'product',
+            'description' => 'Beras hitam',
+            'status' => ComplaintService::STATUS_OPEN,
+            'priority' => 'high',
+            'created_by' => $this->actor('operator')->id,
+            'customers' => ['code' => 'CUST-0001', 'name' => 'Andi'],
+        ], $overrides);
+
+        InsForgeFake::seed('complaints', $row);
+
+        return $row;
+    }
+
+    public function test_create_generates_number_and_log(): void
+    {
+        $result = app(ComplaintService::class)->createComplaint([
+            'customer_id' => self::CUSTOMER_ID,
+            'description' => 'Kemasan rusak',
+            'category' => 'product',
+            'priority' => 'low',
+        ], $this->actor('operator'));
+
+        $this->assertSame('CMP-'.now()->format('Ymd').'-0001', $result['complaint_number']);
+
+        $stored = array_values(InsForgeFake::$store['complaints'])[0];
+        $this->assertSame(ComplaintService::STATUS_OPEN, $stored['status']);
+
+        $log = end(InsForgeFake::$store['activity_logs']);
+        $this->assertSame('complaint_created', $log['action']);
+    }
+
+    public function test_creator_can_resolve_own_complaint(): void
+    {
+        $creator = $this->actor('operator');
+        $complaint = $this->seedComplaint(['created_by' => $creator->id]);
+
+        app(ComplaintService::class)->resolve($complaint['id'], 'ganti produk baru', $creator);
+
+        $stored = InsForgeFake::$store['complaints'][$complaint['id']];
+        $this->assertSame(ComplaintService::STATUS_RESOLVED, $stored['status']);
+        $this->assertSame('ganti produk baru', $stored['resolution']);
+        $this->assertNotNull($stored['resolved_at']);
+    }
+
+    public function test_other_operator_cannot_resolve(): void
+    {
+        $complaint = $this->seedComplaint();
+
+        $this->expectException(AuthorizationException::class);
+        app(ComplaintService::class)->resolve($complaint['id'], 'coba tutup', $this->actor('operator', '9999'));
+    }
+
+    public function test_admin_can_resolve_any_complaint(): void
+    {
+        $complaint = $this->seedComplaint();
+
+        app(ComplaintService::class)->resolve($complaint['id'], 'direfund', $this->actor('admin'));
+
+        $this->assertSame(ComplaintService::STATUS_RESOLVED, InsForgeFake::$store['complaints'][$complaint['id']]['status']);
+    }
+
+    public function test_already_resolved_cannot_be_resolved_again(): void
+    {
+        $complaint = $this->seedComplaint(['status' => ComplaintService::STATUS_RESOLVED, 'resolution' => 'ok']);
+
+        $this->expectException(ValidationException::class);
+        app(ComplaintService::class)->resolve($complaint['id'], 'lagi', $this->actor('admin'));
+    }
+
+    public function test_page_renders_and_shows_complaint(): void
+    {
+        $this->actingAs($this->actor('operator'));
+
+        $this->seedComplaint();
+
+        Livewire::test(ComplaintsPage::class)
+            ->assertSuccessful()
+            ->assertSee('CMP-20260825-0001')
+            ->assertSee('Beras hitam');
+    }
+
+    public function test_close_action_hidden_for_non_owner_operator(): void
+    {
+        $user = $this->actor('operator', '9999');
+        $this->actingAs($user);
+
+        $complaint = $this->seedComplaint();
+
+        Livewire::test(ComplaintsPage::class)
+            ->assertSuccessful()
+            ->assertDontSeeHtml('wire:key="writable-actions-tutup"');
+    }
+}