Wian Drs
396 lines
22 KiB
PHP
396 lines
22 KiB
PHP
<?php
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namespace App\Services\Notification;
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use App\Jobs\ProcessBroadcast;
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use App\Jobs\ProcessNotificationDelivery;
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use App\Models\Customer;
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use App\Models\CustomerContact;
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use App\Models\NotificationBroadcast;
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use App\Models\NotificationBroadcastRecipient;
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use App\Models\NotificationChannel;
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use App\Models\NotificationDelivery;
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use App\Models\NotificationEvent;
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use App\Models\NotificationMessage;
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use App\Models\NotificationPreference;
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use App\Models\NotificationTemplate;
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use App\Models\TopologyLink;
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use App\Models\User;
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use App\Models\UserNotification;
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use Illuminate\Database\Eloquent\Builder;
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use Illuminate\Support\Facades\DB;
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use Illuminate\Support\Facades\Http;
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use Illuminate\Support\Str;
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use Illuminate\Validation\ValidationException;
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class NotificationService
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{
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public function __construct(protected NotificationManager $manager) {}
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public function channels(string $channel, User $actor, ?int $tenantId)
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{
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return NotificationChannel::with('tenant:id,tenant_code,tenant_name')
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->where('channel', $channel)
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->when(! $actor->isMasterAdmin(), fn ($q) => $q->where('tenant_id', $tenantId))
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->when($actor->isMasterAdmin() && $tenantId, fn ($q) => $q->where('tenant_id', $tenantId))
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->orderByDesc('is_default')->orderBy('name')->get()
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->each(fn ($item) => $item->setAttribute('credentials_configured', ! empty($item->getRawOriginal('credentials'))));
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}
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public function saveChannel(array $data, User $actor, ?int $tenantId, ?NotificationChannel $channel = null): NotificationChannel
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{
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$effectiveTenant = $actor->isMasterAdmin() ? ($data['tenant_id'] ?? $channel?->tenant_id ?? $tenantId) : $tenantId;
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if (! $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
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}
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if ($channel && (int) $channel->tenant_id !== (int) $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Konfigurasi bukan milik tenant tersebut.']);
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}
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$credentials = array_filter($data['credentials'] ?? [], fn ($value) => $value !== '' && $value !== null);
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if ($channel && $credentials) {
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$credentials = [...($channel->credentials ?? []), ...$credentials];
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}
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if (($data['is_default'] ?? false) === true) {
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NotificationChannel::where('tenant_id', $effectiveTenant)->where('channel', $data['channel'])
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->when($channel, fn ($q) => $q->whereKeyNot($channel->id))
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->update(['is_default' => false]);
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}
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$payload = [
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...$data,
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'tenant_id' => $effectiveTenant,
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'provider' => $data['provider'] ?? $data['channel'],
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'settings' => $data['settings'] ?? [],
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];
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if ($credentials) {
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$payload['credentials'] = $credentials;
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} else {
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unset($payload['credentials']);
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}
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$channel ? $channel->update($payload) : $channel = NotificationChannel::create($payload);
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return $channel->fresh('tenant:id,tenant_code,tenant_name')
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->setAttribute('credentials_configured', ! empty($channel->getRawOriginal('credentials')));
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}
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public function templates(string $channel, User $actor, ?int $tenantId)
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{
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return NotificationTemplate::with(['event:id,code,name,category,variables', 'channelConfig:id,name'])
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->where('channel', $channel)
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->where(function ($q) use ($actor, $tenantId) {
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$q->whereNull('tenant_id')
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->when(! $actor->isMasterAdmin() || $tenantId, fn ($x) => $x->orWhere('tenant_id', $tenantId));
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})
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->orderBy('notification_event_id')->orderByDesc('tenant_id')->orderByDesc('version')->get();
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}
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public function saveTemplate(array $data, User $actor, ?int $tenantId, ?NotificationTemplate $template = null): NotificationTemplate
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{
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$effectiveTenant = $actor->isMasterAdmin() ? ($data['tenant_id'] ?? $template?->tenant_id ?? $tenantId) : $tenantId;
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if (! $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih untuk membuat override template.']);
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}
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if ($template?->tenant_id === null) {
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$template = null;
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}
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$variables = $this->extractVariables(($data['subject'] ?? '').' '.($data['body'] ?? ''));
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$payload = [...$data, 'tenant_id' => $effectiveTenant, 'variables' => $variables];
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if (! $template) {
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$payload['version'] = ((int) NotificationTemplate::where('tenant_id', $effectiveTenant)
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->where('notification_event_id', $data['notification_event_id'])
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->where('channel', $data['channel'])->max('version')) + 1;
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$template = NotificationTemplate::create($payload);
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} else {
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$template->update($payload);
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}
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return $template->fresh(['event:id,code,name,category,variables', 'channelConfig:id,name']);
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}
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public function preferences(User $actor, ?int $tenantId): array
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{
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$effectiveTenant = $actor->isMasterAdmin() ? $tenantId : $tenantId;
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return [
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'events' => NotificationEvent::where('enabled', true)->orderBy('category')->orderBy('name')->get(),
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'preferences' => $effectiveTenant
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? NotificationPreference::with(['event:id,code,name', 'channelConfig:id,name'])->where('tenant_id', $effectiveTenant)->get()
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: [],
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];
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}
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public function savePreferences(array $rows, User $actor, ?int $tenantId): void
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{
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DB::transaction(function () use ($rows, $actor, $tenantId) {
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foreach ($rows as $row) {
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$effectiveTenant = $actor->isMasterAdmin() ? ($row['tenant_id'] ?? $tenantId) : $tenantId;
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if (! $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
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}
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if (! empty($row['notification_channel_id']) && ! NotificationChannel::whereKey($row['notification_channel_id'])
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->where('tenant_id', $effectiveTenant)->where('channel', $row['channel'])->exists()) {
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throw ValidationException::withMessages(['notification_channel_id' => 'Konfigurasi channel bukan milik tenant atau channel tersebut.']);
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}
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NotificationPreference::updateOrCreate(
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[
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'tenant_id' => $effectiveTenant,
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'notification_event_id' => $row['notification_event_id'],
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'channel' => $row['channel'],
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],
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[
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'notification_channel_id' => $row['notification_channel_id'] ?? null,
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'enabled' => $row['enabled'] ?? false,
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'priority' => $row['priority'] ?? 1,
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'send_delay_minutes' => $row['send_delay_minutes'] ?? 0,
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'quiet_hours_start' => $row['quiet_hours_start'] ?? null,
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'quiet_hours_end' => $row['quiet_hours_end'] ?? null,
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],
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);
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}
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});
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}
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public function deliveries(string $channel, array $filters, User $actor, ?int $tenantId)
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{
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return NotificationDelivery::with(['message:id,tenant_id,uuid,notification_event_id,recipient_type,recipient_id,created_at', 'message.event:id,code,name', 'channelConfig:id,name'])
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->where('channel', $channel)
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->whereHas('message', fn ($q) => $q
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->when(! $actor->isMasterAdmin(), fn ($x) => $x->where('tenant_id', $tenantId))
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->when($actor->isMasterAdmin() && $tenantId, fn ($x) => $x->where('tenant_id', $tenantId)))
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->when(! empty($filters['status']), fn ($q) => $q->where('status', $filters['status']))
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->when(! empty($filters['search']), fn ($q) => $q->where(fn ($x) => $x->where('destination', 'ILIKE', "%{$filters['search']}%")->orWhere('rendered_body', 'ILIKE', "%{$filters['search']}%")))
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->orderByDesc('id')->paginate($filters['per_page'] ?? 10);
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}
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public function testChannel(NotificationChannel $channel): NotificationChannel
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{
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try {
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$credentials = $channel->credentials ?? [];
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$settings = $channel->settings ?? [];
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$message = match ($channel->channel) {
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'system' => 'Penyimpanan notifikasi aplikasi siap.',
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'telegram' => data_get(Http::timeout(15)->get('https://api.telegram.org/bot'.$credentials['bot_token'].'/getMe')->throw()->json(), 'result.username', 'Bot Telegram terhubung.'),
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'whatsapp_official' => data_get(Http::withToken($credentials['access_token'])->timeout(15)->get(rtrim($settings['base_url'] ?? 'https://graph.facebook.com/v22.0', '/').'/'.$credentials['phone_number_id'])->throw()->json(), 'display_phone_number', 'WhatsApp Official terhubung.'),
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'whatsapp_unofficial' => data_get(Http::withHeaders(isset($credentials['api_key']) ? [($settings['api_key_header'] ?? 'X-API-Key') => $credentials['api_key']] : [])->timeout(15)->get($settings['health_url'])->throw()->json(), 'status', 'Gateway terhubung.'),
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'email' => ! empty($settings['host']) && ! empty($settings['from_address']) ? 'Konfigurasi SMTP lengkap.' : throw new \RuntimeException('Host dan alamat pengirim SMTP wajib diisi.'),
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};
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$channel->update(['last_health_status' => 'healthy', 'last_health_message' => (string) $message, 'last_health_check_at' => now()]);
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} catch (\Throwable $exception) {
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$channel->update(['last_health_status' => 'unhealthy', 'last_health_message' => Str::limit($exception->getMessage(), 1000), 'last_health_check_at' => now()]);
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}
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return $channel->fresh();
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}
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public function broadcasts(array $filters, User $actor, ?int $tenantId)
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{
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return NotificationBroadcast::with(['tenant:id,tenant_code,tenant_name', 'template:id,name', 'channelConfig:id,name'])
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->when(! $actor->isMasterAdmin(), fn ($q) => $q->where('tenant_id', $tenantId))
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->when($actor->isMasterAdmin() && $tenantId, fn ($q) => $q->where('tenant_id', $tenantId))
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->when(! empty($filters['status']), fn ($q) => $q->where('status', $filters['status']))
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->when(! empty($filters['search']), fn ($q) => $q->where('name', 'ILIKE', "%{$filters['search']}%"))
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->orderByDesc('id')->paginate($filters['per_page'] ?? 10);
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}
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public function previewBroadcast(array $data, User $actor, ?int $tenantId): array
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{
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$effectiveTenant = $actor->isMasterAdmin() ? ($data['tenant_id'] ?? $tenantId) : $tenantId;
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if (! $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
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}
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$query = $this->recipientQuery($effectiveTenant, $data['filters'] ?? []);
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$estimated = (clone $query)->count();
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$sample = $query->limit(10)->get(['id', 'customer_code', 'name', 'email', 'whatsapp_number']);
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return ['estimated_recipients' => $estimated, 'sample' => $sample];
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}
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public function createBroadcast(array $data, User $actor, ?int $tenantId): NotificationBroadcast
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{
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$effectiveTenant = $actor->isMasterAdmin() ? ($data['tenant_id'] ?? $tenantId) : $tenantId;
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if (! $effectiveTenant) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
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}
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$channelConfig = NotificationChannel::whereKey($data['notification_channel_id'] ?? null)
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->where('tenant_id', $effectiveTenant)->where('channel', $data['channel'])->where('enabled', true)->first();
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if ($data['channel'] !== 'system' && ! $channelConfig) {
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throw ValidationException::withMessages(['notification_channel_id' => 'Konfigurasi channel aktif wajib dipilih.']);
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}
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$template = null;
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if (! empty($data['notification_template_id'])) {
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$template = NotificationTemplate::whereKey($data['notification_template_id'])
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->where('channel', $data['channel'])
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->where('enabled', true)
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->where(fn ($q) => $q->whereNull('tenant_id')->orWhere('tenant_id', $effectiveTenant))
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->first();
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if (! $template) {
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throw ValidationException::withMessages(['notification_template_id' => 'Template tidak tersedia untuk tenant dan channel ini.']);
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}
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}
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if ($data['channel'] === 'whatsapp_official'
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&& (! $template || $template->approval_status !== 'approved' || ! $template->provider_template_name)) {
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throw ValidationException::withMessages(['notification_template_id' => 'WhatsApp Official wajib memakai template provider berstatus approved.']);
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}
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$estimated = $this->recipientQuery($effectiveTenant, $data['filters'] ?? [])->count();
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$filters = $data['filters'] ?? [];
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unset($data['filters']);
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$requiresApproval = $estimated >= 1000;
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$broadcast = NotificationBroadcast::create([
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...$data,
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'uuid' => Str::uuid(),
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'tenant_id' => $effectiveTenant,
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'filter_snapshot' => $filters,
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'estimated_recipients' => $estimated,
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'status' => $requiresApproval
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? 'pending_approval'
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: (! empty($data['scheduled_at']) && now()->lt($data['scheduled_at']) ? 'scheduled' : 'queued'),
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'created_by' => $actor->id,
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]);
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if (! $requiresApproval) {
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$this->dispatchBroadcast($broadcast);
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}
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return $broadcast->load(['tenant:id,tenant_code,tenant_name', 'template:id,name', 'channelConfig:id,name']);
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}
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public function approveBroadcast(NotificationBroadcast $broadcast, User $actor): NotificationBroadcast
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{
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if ($broadcast->status !== 'pending_approval') {
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throw ValidationException::withMessages(['broadcast' => 'Siaran ini tidak sedang menunggu persetujuan.']);
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}
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$broadcast->update([
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'approved_by' => $actor->id,
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'status' => $broadcast->scheduled_at?->isFuture() ? 'scheduled' : 'queued',
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]);
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$this->dispatchBroadcast($broadcast);
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return $broadcast->fresh(['tenant:id,tenant_code,tenant_name', 'template:id,name', 'channelConfig:id,name']);
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}
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public function processBroadcast(NotificationBroadcast $broadcast): void
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{
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if (in_array($broadcast->status, ['processing', 'completed', 'cancelled'], true)) {
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return;
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}
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$broadcast->update(['status' => 'processing']);
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$template = $broadcast->template;
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$channelConfig = $broadcast->channelConfig;
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$this->recipientQuery($broadcast->tenant_id, $broadcast->filter_snapshot)
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->with('contacts')
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->chunkById(200, function ($customers) use ($broadcast, $template, $channelConfig) {
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foreach ($customers as $customer) {
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$destination = $this->manager->destination($customer, $broadcast->channel, true);
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$recipient = NotificationBroadcastRecipient::firstOrCreate(
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['notification_broadcast_id' => $broadcast->id, 'customer_id' => $customer->id],
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['destination' => $destination, 'status' => $destination ? 'pending' : 'skipped', 'reason' => $destination ? null : 'Kontak broadcast tidak tersedia.'],
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);
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if (! $destination || $recipient->notification_message_id) {
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continue;
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}
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$payload = ['customer' => $customer->toArray(), 'tenant' => $broadcast->tenant->toArray()];
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$body = $this->manager->render($template?->body ?? $broadcast->body, $payload);
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$subject = $this->manager->render($template?->subject ?? $broadcast->subject, $payload);
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$message = NotificationMessage::create([
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'uuid' => Str::uuid(), 'tenant_id' => $broadcast->tenant_id,
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'notification_template_id' => $template?->id, 'notification_broadcast_id' => $broadcast->id,
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'recipient_type' => $customer->getMorphClass(), 'recipient_id' => $customer->id,
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'subject' => $subject, 'payload' => $payload, 'status' => 'queued', 'scheduled_at' => now(),
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'context' => ['provider_template_name' => $template?->provider_template_name, 'language' => $template?->language],
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]);
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$delivery = NotificationDelivery::create([
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'uuid' => Str::uuid(), 'notification_message_id' => $message->id,
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'notification_channel_id' => $channelConfig?->id, 'channel' => $broadcast->channel,
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'destination' => $destination, 'rendered_subject' => $subject, 'rendered_body' => $body,
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'status' => 'queued', 'queued_at' => now(),
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'provider_response' => ['request_context' => [
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'provider_template_name' => $template?->provider_template_name,
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'language' => $template?->language,
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'template_parameters' => collect($template?->variables ?? [])->map(fn ($key) => data_get($payload, $key))->values()->all(),
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]],
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]);
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$recipient->update(['notification_message_id' => $message->id, 'status' => 'queued']);
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$queue = str_starts_with($broadcast->channel, 'whatsapp') ? 'whatsapp' : $broadcast->channel;
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ProcessNotificationDelivery::dispatch($delivery->id)->onQueue('notifications-'.$queue);
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}
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});
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$pending = $broadcast->recipients()->whereIn('status', ['pending', 'queued'])->count();
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$broadcast->update([
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'status' => $pending === 0 ? 'completed' : 'processing',
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'processed_recipients' => $broadcast->recipients()->count(),
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'success_count' => $broadcast->recipients()->where('status', 'sent')->count(),
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'failed_count' => $broadcast->recipients()->whereIn('status', ['failed', 'skipped'])->count(),
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]);
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}
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public function userNotifications(User $user, array $filters)
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{
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return UserNotification::where('user_id', $user->id)
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->when(($filters['unread'] ?? false), fn ($q) => $q->whereNull('read_at'))
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->orderByDesc('id')->paginate($filters['per_page'] ?? 20);
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}
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public function saveContact(Customer $customer, array $data, ?CustomerContact $contact = null): CustomerContact
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{
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if ($contact && (int) $contact->customer_id !== (int) $customer->id) {
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throw ValidationException::withMessages(['contact' => 'Kontak bukan milik customer tersebut.']);
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}
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if (($data['is_primary'] ?? false) === true) {
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$customer->contacts()->where('type', $data['type'])->when($contact, fn ($q) => $q->whereKeyNot($contact->id))
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->update(['is_primary' => false]);
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}
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$data = [...$data, 'tenant_id' => $customer->tenant_id];
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if (($data['is_verified'] ?? false) && ! $contact?->verified_at) {
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$data['verified_at'] = now();
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}
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$contact ? $contact->update($data) : $contact = $customer->contacts()->create($data);
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return $contact->fresh();
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}
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private function recipientQuery(int $tenantId, array $filters): Builder
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{
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$query = Customer::query()->where('tenant_id', $tenantId)->whereNull('deleted_at');
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$query->when(! empty($filters['customer_status']), fn ($q) => $q->whereIn('status', (array) $filters['customer_status']))
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->when(! empty($filters['source']), fn ($q) => $q->where('source', $filters['source']))
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->when(! empty($filters['package_profile_id']), fn ($q) => $q->where('package_profile_id', $filters['package_profile_id']))
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->when(! empty($filters['billing_profile_id']), fn ($q) => $q->where('billing_profile_id', $filters['billing_profile_id']))
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->when(! empty($filters['provinsi_id']), fn ($q) => $q->where('provinsi_id', $filters['provinsi_id']))
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->when(! empty($filters['kabupaten_id']), fn ($q) => $q->where('kabupaten_id', $filters['kabupaten_id']))
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->when(! empty($filters['kecamatan_id']), fn ($q) => $q->where('kecamatan_id', $filters['kecamatan_id']))
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->when(! empty($filters['desa_id']), fn ($q) => $q->where('desa_id', $filters['desa_id']));
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if (! empty($filters['topology_node_id'])) {
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$nodeIds = $this->downstreamNodeIds((int) $filters['topology_node_id'], $tenantId);
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$query->whereHas('activeTopologyConnection', fn ($q) => $q->whereIn('odp_node_id', $nodeIds));
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}
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return $query;
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}
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private function downstreamNodeIds(int $rootId, int $tenantId): array
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{
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$ids = [$rootId];
|
|
$frontier = [$rootId];
|
|
while ($frontier && count($ids) < 10000) {
|
|
$frontier = TopologyLink::where('tenant_id', $tenantId)->whereIn('source_node_id', $frontier)
|
|
->pluck('target_node_id')->diff($ids)->values()->all();
|
|
$ids = [...$ids, ...$frontier];
|
|
}
|
|
|
|
return array_values(array_unique($ids));
|
|
}
|
|
|
|
private function extractVariables(string $value): array
|
|
{
|
|
preg_match_all('/{{\s*([a-zA-Z0-9_.]+)\s*}}/', $value, $matches);
|
|
|
|
return array_values(array_unique($matches[1]));
|
|
}
|
|
|
|
private function dispatchBroadcast(NotificationBroadcast $broadcast): void
|
|
{
|
|
ProcessBroadcast::dispatch($broadcast->id)
|
|
->delay($broadcast->scheduled_at)
|
|
->onQueue('notifications-broadcast')
|
|
->afterCommit();
|
|
}
|
|
}
|