Wian Drs
284 lines
12 KiB
PHP
284 lines
12 KiB
PHP
<?php
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namespace App\Services\Customer;
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use App\Models\BillingProfile;
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use App\Models\Customer;
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use App\Models\CustomerContact;
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use App\Models\NasMikrotik;
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use App\Models\NasPackageProfile;
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use App\Models\StoredFile;
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use App\Models\User;
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use App\Models\WilayahDesa;
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use App\Services\Notification\NotificationManager;
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use Illuminate\Validation\ValidationException;
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class CustomerService
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{
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public function __construct(protected NotificationManager $notifications) {}
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private const BASE_RELATIONS = [
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'tenant:id,tenant_code,tenant_name',
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'provinsi:id,kode,nama',
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'kabupaten:id,provinsi_id,kode,nama',
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'kecamatan:id,kabupaten_id,kode,nama',
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'desa:id,kecamatan_id,kode,nama',
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'packageProfile:id,tenant_id,name,service_type,download_kbps,upload_kbps,price',
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'nasMikrotik:id,tenant_id,name,connection_type,host,status',
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'billingProfile:id,tenant_id,name,schedule_type,invoice_day,send_day,warning_day,isolation_day,invoice_days_before,send_days_before,warning_days_before,isolation_days_after,tax_type,tax_rate,status',
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];
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private const DETAIL_RELATIONS = [
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...self::BASE_RELATIONS,
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'images.file:id,uuid,tenant_id,uploaded_by,original_name,mime_type,size,category',
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];
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private const LIST_RELATIONS = [
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...self::BASE_RELATIONS,
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'coverImage.file:id,uuid,original_name,mime_type,size',
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];
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public function list(string $scope, array $filters, User $actor, ?int $tenantId)
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{
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$query = Customer::query()->with(self::LIST_RELATIONS);
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if ($scope === 'trash') {
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$query->onlyTrashed();
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} else {
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$query->where('status', $scope === 'orders' ? 'order' : $scope);
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}
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return $query
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->when(! $actor->isMasterAdmin(), fn ($q) => $q->where('tenant_id', $tenantId))
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->when($actor->isMasterAdmin() && $tenantId, fn ($q) => $q->where('tenant_id', $tenantId))
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->when(! empty($filters['source']), fn ($q) => $q->where('source', $filters['source']))
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->when(! empty($filters['search']), fn ($q) => $q->where(function ($search) use ($filters) {
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$term = "%{$filters['search']}%";
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$search->where('customer_code', 'ILIKE', $term)
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->orWhere('name', 'ILIKE', $term)
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->orWhere('email', 'ILIKE', $term)
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->orWhere('whatsapp_number', 'ILIKE', $term)
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->orWhere('external_username', 'ILIKE', $term);
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}))
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->orderBy($filters['sort_by'] ?? 'id', $filters['sort_direction'] ?? 'desc')
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->paginate($filters['per_page'] ?? 10);
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}
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public function find(int $id, bool $trashed = false): Customer
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{
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return Customer::query()
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->when($trashed, fn ($q) => $q->withTrashed())
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->with(self::DETAIL_RELATIONS)
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->findOrFail($id);
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}
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public function create(array $data, User $actor, ?int $tenantId): Customer
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{
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$images = $data['images'] ?? [];
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unset($data['images']);
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$data['tenant_id'] = $actor->isMasterAdmin() ? ($data['tenant_id'] ?? $tenantId) : $tenantId;
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if (! $data['tenant_id']) {
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throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
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}
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$data['customer_code'] = filled($data['customer_code'] ?? null)
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? $data['customer_code']
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: $this->nextCode((int) $data['tenant_id']);
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$data['source'] ??= 'manual';
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$data['status'] = $data['source'] === 'manual' ? 'order' : 'unmanaged';
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$data['order_stage'] ??= 'registration';
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$this->validateTenantRelations($data);
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$this->validateWilayah($data);
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$customer = Customer::create($data);
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$this->syncImages($customer, $images, $actor);
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$this->syncPrimaryContacts($customer);
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$customer->load('tenant:id,tenant_name');
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$this->notifications->emit(
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'customer.registration',
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$customer,
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$customer,
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['customer' => $customer->toArray(), 'tenant' => $customer->tenant?->toArray() ?? []],
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'registration',
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['action_url' => "/customers/orders/{$customer->id}/detail"],
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);
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return $customer->load(self::DETAIL_RELATIONS);
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}
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public function update(Customer $customer, array $data, User $actor): Customer
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{
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$hasImages = array_key_exists('images', $data);
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$images = $data['images'] ?? [];
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unset($data['images']);
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if (! $actor->isMasterAdmin()) {
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unset($data['tenant_id']);
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}
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$data['tenant_id'] ??= $customer->tenant_id;
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$this->validateTenantRelations($data);
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$this->validateWilayah($data);
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unset($data['status']);
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$customer->update($data);
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$this->syncPrimaryContacts($customer);
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if ($hasImages) {
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$this->syncImages($customer, $images, $actor);
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}
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return $customer->fresh()->load(self::DETAIL_RELATIONS);
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}
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public function activate(Customer $customer, array $data): Customer
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{
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$data['tenant_id'] = $customer->tenant_id;
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$this->validateTenantRelations($data);
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if (! $customer->desa_id || ! $customer->installation_address) {
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throw ValidationException::withMessages([
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'installation_address' => 'Alamat pemasangan dan wilayah desa wajib lengkap sebelum aktivasi.',
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]);
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}
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$customer->update([
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...$data,
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'status' => 'active',
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'order_stage' => 'ready_activation',
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'activated_at' => now(),
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'inactivated_at' => null,
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]);
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$customer->load('tenant:id,tenant_name');
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$this->notifications->emit(
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'customer.activation',
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$customer,
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$customer,
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['customer' => $customer->toArray(), 'tenant' => $customer->tenant?->toArray() ?? []],
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'activation-'.$customer->activated_at->format('YmdHis'),
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['action_url' => "/customers/active/{$customer->id}/detail"],
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);
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return $customer->fresh()->load(self::DETAIL_RELATIONS);
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}
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public function deactivate(Customer $customer): Customer
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{
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$customer->update(['status' => 'inactive', 'inactivated_at' => now()]);
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return $customer->fresh()->load(self::DETAIL_RELATIONS);
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}
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public function trash(Customer $customer): void
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{
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$customer->delete();
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}
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public function restore(Customer $customer): Customer
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{
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$customer->restore();
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return $customer->fresh()->load(self::DETAIL_RELATIONS);
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}
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public function forceDelete(Customer $customer): void
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{
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$customer->forceDelete();
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}
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public function options(User $actor, ?int $tenantId): array
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{
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$scope = fn ($query) => $query
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->when(! $actor->isMasterAdmin(), fn ($q) => $q->where('tenant_id', $tenantId))
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->when($actor->isMasterAdmin() && $tenantId, fn ($q) => $q->where('tenant_id', $tenantId))
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->where('status', 'active')
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->orderBy('name');
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return [
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'package_profiles' => $scope(NasPackageProfile::query())
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->get(['id', 'tenant_id', 'name', 'service_type', 'download_kbps', 'upload_kbps', 'price']),
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'nas_mikrotiks' => $scope(NasMikrotik::query())
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->get(['id', 'tenant_id', 'name', 'connection_type', 'host']),
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'billing_profiles' => $scope(BillingProfile::query())
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->get(['id', 'tenant_id', 'name', 'schedule_type', 'invoice_day', 'send_day', 'warning_day', 'isolation_day', 'invoice_days_before', 'send_days_before', 'warning_days_before', 'isolation_days_after', 'tax_type', 'tax_rate']),
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];
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}
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private function nextCode(int $tenantId): string
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{
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$next = ((int) Customer::withTrashed()->where('tenant_id', $tenantId)->max('id')) + 1;
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return 'CUST-'.str_pad((string) $next, 6, '0', STR_PAD_LEFT);
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}
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private function validateTenantRelations(array $data): void
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{
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$tenantId = (int) $data['tenant_id'];
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if (! empty($data['package_profile_id']) && ! NasPackageProfile::whereKey($data['package_profile_id'])->where('tenant_id', $tenantId)->exists()) {
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throw ValidationException::withMessages(['package_profile_id' => 'Profile paket bukan milik tenant customer.']);
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}
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if (! empty($data['nas_mikrotik_id']) && ! NasMikrotik::whereKey($data['nas_mikrotik_id'])->where('tenant_id', $tenantId)->exists()) {
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throw ValidationException::withMessages(['nas_mikrotik_id' => 'NAS Mikrotik bukan milik tenant customer.']);
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}
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if (! empty($data['billing_profile_id']) && ! BillingProfile::whereKey($data['billing_profile_id'])->where('tenant_id', $tenantId)->exists()) {
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throw ValidationException::withMessages(['billing_profile_id' => 'Profile tagihan bukan milik tenant customer.']);
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}
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}
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private function validateWilayah(array $data): void
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{
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if (empty($data['desa_id'])) {
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return;
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}
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$desa = WilayahDesa::with('kecamatan.kabupaten')->find($data['desa_id']);
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if (! $desa
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|| (! empty($data['kecamatan_id']) && (int) $desa->kecamatan_id !== (int) $data['kecamatan_id'])
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|| (! empty($data['kabupaten_id']) && (int) $desa->kecamatan->kabupaten_id !== (int) $data['kabupaten_id'])
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|| (! empty($data['provinsi_id']) && (int) $desa->kecamatan->kabupaten->provinsi_id !== (int) $data['provinsi_id'])) {
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throw ValidationException::withMessages(['desa_id' => 'Hierarki wilayah pemasangan tidak sesuai.']);
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}
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}
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private function syncImages(Customer $customer, array $images, User $actor): void
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{
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$coverAssigned = false;
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$rows = collect($images)->map(function (array $image, int $index) use ($customer, $actor, &$coverAssigned) {
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$file = StoredFile::findOrFail($image['stored_file_id']);
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$allowed = $actor->isMasterAdmin()
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|| $file->uploaded_by === $actor->id
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|| ((int) $file->tenant_id === (int) $customer->tenant_id);
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if (! $allowed || $file->category !== 'customer-image' || ! str_starts_with((string) $file->mime_type, 'image/')) {
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throw ValidationException::withMessages(['images' => 'File galeri customer tidak valid atau tidak dapat diakses.']);
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}
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$isCover = ! $coverAssigned && (bool) ($image['is_cover'] ?? $index === 0);
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$coverAssigned = $coverAssigned || $isCover;
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return [
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'stored_file_id' => $file->id,
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'category' => $image['category'],
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'caption' => $image['caption'] ?? null,
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'is_cover' => $isCover,
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'sort_order' => $image['sort_order'] ?? $index,
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];
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})->all();
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$customer->images()->delete();
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if ($rows) {
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$customer->images()->createMany($rows);
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}
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}
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private function syncPrimaryContacts(Customer $customer): void
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{
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foreach (['email' => $customer->email, 'whatsapp' => $customer->whatsapp_number] as $type => $value) {
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if (! $value) {
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continue;
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}
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CustomerContact::where('customer_id', $customer->id)->where('type', $type)->where('value', '!=', $value)
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->update(['is_primary' => false]);
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CustomerContact::updateOrCreate(
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['customer_id' => $customer->id, 'type' => $type, 'value' => $value],
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[
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'tenant_id' => $customer->tenant_id,
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'label' => 'Kontak utama',
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'is_primary' => true,
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'can_receive_transactional' => true,
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'can_receive_broadcast' => true,
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],
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);
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}
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}
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}
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