<?php

namespace App\Http\Resources\Ticket;

use Illuminate\Http\Request;
use Illuminate\Http\Resources\Json\JsonResource;

class TicketResource extends JsonResource
{
    /**
     * Transform the resource into an array.
     *
     * @return array<string, mixed>
     */
    public function toArray(Request $request): array
    {
        return [
            'id'             => $this->id,
            'ticket_no'      => $this->ticket_no,
            'ticket_type_id' => $this->ticket_type_id,
            'customer_id'    => $this->customer_id,
            'title'          => $this->title,
            'description'    => $this->description,
            'priority'       => $this->priority,
            'status'         => $this->status,
            'source'         => $this->source,
            'installation_step' => $this->installation_step,
            'verified_by'    => $this->verified_by,
            'verified_at'    => $this->verified_at,
            'verification_notes' => $this->verification_notes,
            'created_by'     => $this->created_by,
            'created_at'     => $this->created_at,
            'updated_at'     => $this->updated_at,
            'tenant_id'      => $this->tenant_id,
            'sla_minutes'    => $this->sla_minutes,
            'assigned_at'    => $this->assigned_at,
            'resolved_at'    => $this->resolved_at,
            'closed_at'      => $this->closed_at,
            'ticket_type'    => $this->whenLoaded('ticketType'),
            'tenant'         => $this->whenLoaded('tenant'),
            'customer'       => $this->whenLoaded('customer'),
            'creator'        => $this->whenLoaded('creator'),
            'assignments'    => $this->whenLoaded('assignments'),
            'materials'       => $this->whenLoaded('materials'),
            'attachments'     => $this->whenLoaded('attachments'),
        ];
    }
}