['nullable', 'string', 'max:255'], /** Filter berdasarkan status ticket. */ 'status' => ['nullable', Rule::in([ 'draft', 'open', 'approved', 'assigned', 'progress', 'pending', 'resolved', 'closed', 'cancelled', 'rejected', ])], /** Filter berdasarkan prioritas ticket. */ 'priority' => ['nullable', Rule::in(['low', 'medium', 'high', 'critical'])], /** Filter berdasarkan ID tipe ticket. */ 'ticket_type_id' => ['nullable', 'integer', 'exists:ticket_types,id'], /** Filter berdasarkan ID customer. */ 'customer_id' => ['nullable', 'integer'], /** Nomor halaman yang ingin diambil. */ 'page' => ['nullable', 'integer', 'min:1'], /** Jumlah data per halaman, maksimal 100. */ 'per_page' => ['nullable', 'integer', 'min:1', 'max:100'], 'sort_by' => ['nullable', Rule::in(['ticket_no', 'title', 'priority', 'status', 'created_at'])], 'sort_direction' => ['nullable', Rule::in(['asc', 'desc'])], 'assigned_to_me' => ['nullable', 'boolean'], ]; } }