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This commit is contained in:
Wian Drs
2026-08-07 09:16:13 +07:00
parent 75342dc7b7
commit e7575ba1c0
101 changed files with 3451 additions and 89 deletions
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app/Services/Customer/CustomerService.php
+126 -12
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@@ -10,12 +10,24 @@ use App\Models\NasPackageProfile;
use App\Models\StoredFile;
use App\Models\User;
use App\Models\WilayahDesa;
use App\Models\TopologyNode;
use App\Models\TopologyPort;
use App\Models\TopologyCustomerConnection;
use App\Models\Ticket;
use App\Models\TicketLog;
use App\Models\TicketType;
use Illuminate\Support\Facades\DB;
use App\Services\Notification\NotificationManager;
use App\Services\Nas\CustomerRouterOsProvisioningService;
use Illuminate\Validation\ValidationException;
class CustomerService
{
public function __construct(protected NotificationManager $notifications) {}
public function __construct(
protected NotificationManager $notifications,
protected CustomerRouterOsProvisioningService $routerOsProvisioning,
protected \App\Services\Ticket\TicketService $ticketService,
) {}
private const BASE_RELATIONS = [
'tenant:id,tenant_code,tenant_name',
@@ -26,6 +38,9 @@ class CustomerService
'packageProfile:id,tenant_id,name,service_type,download_kbps,upload_kbps,price',
'nasMikrotik:id,tenant_id,name,connection_type,host,status',
'billingProfile:id,tenant_id,name,schedule_type,invoice_day,send_day,warning_day,isolation_day,invoice_days_before,send_days_before,warning_days_before,isolation_days_after,tax_type,tax_rate,status',
'salesUser:id,name,username',
'activeTopologyConnection.odpNode:id,code,name',
'activeTopologyConnection.odpPort:id,node_id,name,port_number,status',
];
private const DETAIL_RELATIONS = [
@@ -79,19 +94,25 @@ class CustomerService
if (! $data['tenant_id']) {
throw ValidationException::withMessages(['tenant_id' => 'Tenant wajib dipilih.']);
}
$data['customer_code'] = filled($data['customer_code'] ?? null)
? $data['customer_code']
: $this->nextCode((int) $data['tenant_id']);
unset($data['customer_code'], $data['external_username'], $data['order_stage']);
$data['customer_code'] = null;
$data['source'] ??= 'manual';
$data['status'] = $data['source'] === 'manual' ? 'order' : 'unmanaged';
$data['order_stage'] ??= 'registration';
$this->validateTenantRelations($data);
$this->validateWilayah($data);
$customer = Customer::create($data);
$this->syncImages($customer, $images, $actor);
$this->syncPrimaryContacts($customer);
$customer = DB::transaction(function () use ($data,$images,$actor) {
$customer = Customer::create($data);
if (isset($data['topology_id'], $data['topology_port_number'])) {
$this->syncTopologyReservation($customer, (int) $data['topology_id'], (int) $data['topology_port_number']);
}
$this->syncImages($customer, $images, $actor);
$this->syncPrimaryContacts($customer);
return $customer;
});
$customer->load('tenant:id,tenant_name');
$this->createInstallationTicketWhenRequired($customer, $actor);
$this->notifications->emit(
'customer.registration',
$customer,
@@ -128,7 +149,11 @@ class CustomerService
$this->validateTenantRelations($data);
$this->validateWilayah($data);
unset($data['status']);
$customer->update($data);
unset($data['customer_code'], $data['external_username'], $data['order_stage']);
DB::transaction(function () use ($customer,$data) {
$customer->update($data);
if (isset($data['topology_id'],$data['topology_port_number'])) $this->syncTopologyReservation($customer,(int)$data['topology_id'],(int)$data['topology_port_number']);
});
$this->syncPrimaryContacts($customer);
if ($hasImages) {
$this->syncImages($customer, $images, $actor);
@@ -137,8 +162,22 @@ class CustomerService
return $customer->fresh()->load(self::DETAIL_RELATIONS);
}
public function activate(Customer $customer, array $data): Customer
public function activate(Customer $customer, array $data, User $actor): Customer
{
$source = $data['activation_source'];
unset($data['activation_source']);
$mode = \App\Models\TenantInstallationSetting::firstOrCreate(
['tenant_id' => $customer->tenant_id],
['activation_mode' => 'list_order']
)->activation_mode;
if ($source !== $mode) {
throw ValidationException::withMessages([
'activation_source' => $mode === 'ticket'
? 'Tenant mengatur aktivasi customer hanya melalui Ticket.'
: 'Tenant mengatur aktivasi customer hanya melalui List Order.',
]);
}
$customer = $this->ensureActivationCode($customer);
$data['tenant_id'] = $customer->tenant_id;
$this->validateTenantRelations($data);
if (! $customer->desa_id || ! $customer->installation_address) {
@@ -146,13 +185,21 @@ class CustomerService
'installation_address' => 'Alamat pemasangan dan wilayah desa wajib lengkap sebelum aktivasi.',
]);
}
$this->routerOsProvisioning->create($customer, $data);
unset($data['external_password']);
DB::transaction(function () use ($customer,$data) {
DB::statement('SELECT pg_advisory_xact_lock(?)', [(int)$customer->tenant_id]);
$customer->update([
...$data,
'customer_code' => $customer->customer_code,
'status' => 'active',
'order_stage' => 'ready_activation',
'activated_at' => now(),
'inactivated_at' => null,
]);
$connection=$customer->topologyConnections()->where('status','reserved')->latest('id')->first();
if($connection){$connection->update(['status'=>'active','connected_at'=>now()]);$connection->odpPort()->update(['status'=>'used']);}
});
$customer->load('tenant:id,tenant_name');
$this->notifications->emit(
'customer.activation',
@@ -168,6 +215,9 @@ class CustomerService
public function deactivate(Customer $customer): Customer
{
if ($customer->nasMikrotik?->connection_type === 'api') {
$this->routerOsProvisioning->setEnabled($customer, false);
}
$customer->update(['status' => 'inactive', 'inactivated_at' => now()]);
return $customer->fresh()->load(self::DETAIL_RELATIONS);
@@ -175,6 +225,7 @@ class CustomerService
public function trash(Customer $customer): void
{
$this->releaseTopologyPort($customer);
$customer->delete();
}
@@ -187,6 +238,10 @@ class CustomerService
public function forceDelete(Customer $customer): void
{
if ($customer->status !== 'order' && $customer->nasAccount()->exists() && $customer->nasMikrotik?->connection_type === 'api') {
$this->routerOsProvisioning->delete($customer);
}
$this->releaseTopologyPort($customer);
$customer->forceDelete();
}
@@ -205,14 +260,70 @@ class CustomerService
->get(['id', 'tenant_id', 'name', 'connection_type', 'host']),
'billing_profiles' => $scope(BillingProfile::query())
->get(['id', 'tenant_id', 'name', 'schedule_type', 'invoice_day', 'send_day', 'warning_day', 'isolation_day', 'invoice_days_before', 'send_days_before', 'warning_days_before', 'isolation_days_after', 'tax_type', 'tax_rate']),
'topology_odps' => $scope(TopologyNode::query()->whereHas('deviceType', fn($q)=>$q->whereRaw('UPPER(code) = ?', ['ODP'])))
->get(['id','tenant_id','code','name','capacity']),
'sales_users' => User::query()->where('status','active')->whereHas('userTenants', fn($q)=>$q->when($tenantId,fn($x)=>$x->where('tenant_id',$tenantId))->where('role','staff'))
->with(['userTenants'=>fn($q)=>$q->when($tenantId,fn($x)=>$x->where('tenant_id',$tenantId))->select('id','user_id','tenant_id','role','department')])->orderBy('name')->get(['id','name','username']),
'installation_setting' => $tenantId
? \App\Models\TenantInstallationSetting::firstOrCreate(['tenant_id' => $tenantId], ['activation_mode' => 'list_order'])
: null,
];
}
private function nextCode(int $tenantId): string
public function availableOdpPorts(int $nodeId, User $actor, ?int $tenantId, ?int $customerId=null)
{
$next = ((int) Customer::withTrashed()->where('tenant_id', $tenantId)->max('id')) + 1;
$node=TopologyNode::whereKey($nodeId)->whereHas('deviceType',fn($q)=>$q->whereRaw('UPPER(code) = ?', ['ODP']))->when(!$actor->isMasterAdmin(),fn($q)=>$q->where('tenant_id',$tenantId))->firstOrFail();
if((int)$node->capacity<1) throw ValidationException::withMessages(['topology_id'=>'Capacity ODP belum dikonfigurasi.']);
$currentNumber=$customerId?Customer::whereKey($customerId)->where('tenant_id',$node->tenant_id)->where('topology_id',$node->id)->value('topology_port_number'):null;
$used=TopologyPort::where('node_id',$node->id)->when($currentNumber,fn($q)=>$q->where('port_number','!=',$currentNumber))->pluck('port_number')->map(fn($number)=>(int)$number)->all();
return collect(range(1,(int)$node->capacity))->reject(fn($number)=>in_array($number,$used,true))->map(fn($number)=>['port_number'=>$number,'name'=>"Port {$number}",'node_id'=>$node->id])->values();
}
return 'CUST-'.str_pad((string) $next, 6, '0', STR_PAD_LEFT);
public function ensureActivationCode(Customer $customer): Customer
{
if ($customer->customer_code) return $customer;
DB::transaction(function () use ($customer) {
DB::statement('SELECT pg_advisory_xact_lock(?)', [(int) $customer->tenant_id]);
$locked = Customer::whereKey($customer->id)->lockForUpdate()->firstOrFail();
if (! $locked->customer_code) $locked->update(['customer_code' => $this->nextActivationCode((int) $locked->tenant_id)]);
});
return $customer->fresh();
}
private function createInstallationTicketWhenRequired(Customer $customer, User $actor): void
{
$mode = \App\Models\TenantInstallationSetting::firstOrCreate(['tenant_id'=>$customer->tenant_id],['activation_mode'=>'list_order'])->activation_mode;
if ($mode !== 'ticket' || $customer->status !== 'order') return;
DB::transaction(function () use ($customer, $actor) {
if (Ticket::where('customer_id',$customer->id)->where('source','new_installation')->whereNotIn('status',['cancelled','rejected'])->exists()) return;
$type=TicketType::firstOrCreate(['code'=>'NEW-INSTALLATION'],['name'=>'Pemasangan Baru','need_approval'=>true,'sla_minutes'=>1440,'require_photo'=>true,'require_material'=>false,'need_customer'=>true,'need_incident_type'=>false]);
$ticket=Ticket::create(['ticket_no'=>$this->ticketService->generateNo(),'ticket_type_id'=>$type->id,'tenant_id'=>$customer->tenant_id,'customer_id'=>$customer->id,'source'=>'new_installation','installation_step'=>'documentation','title'=>'Pemasangan Baru - '.$customer->name,'description'=>'Dibuat otomatis dari registrasi List Order.','priority'=>'medium','status'=>'open','created_by'=>$actor->id]);
TicketLog::create(['ticket_id'=>$ticket->id,'user_id'=>$actor->id,'activity'=>'Ticket Pemasangan Dibuat','notes'=>'Dibuat otomatis dari registrasi customer.','created_at'=>now()]);
});
}
private function nextActivationCode(int $tenantId): string { $time=now(); do{$code=$time->format('YmdHis');$exists=Customer::withTrashed()->where('tenant_id',$tenantId)->where('customer_code',$code)->exists();if($exists)$time->addSecond();}while($exists);return $code; }
private function syncTopologyReservation(Customer $customer,int $nodeId,int $portNumber): void
{
$node=TopologyNode::whereKey($nodeId)->where('tenant_id',$customer->tenant_id)->whereHas('deviceType',fn($q)=>$q->whereRaw('UPPER(code) = ?', ['ODP']))->lockForUpdate()->firstOrFail();
if($portNumber<1||$portNumber>(int)$node->capacity) throw ValidationException::withMessages(['topology_port_number'=>"Nomor port harus antara 1 sampai {$node->capacity}."]);
$current=$customer->topologyConnections()->whereIn('status',['reserved','active'])->with('odpPort')->first();
if($current && (int)$current->odp_node_id===$node->id && (int)$current->odpPort?->port_number===$portNumber) {
$current->odpPort->update(['name'=>"Port {$portNumber} - {$customer->name}",'direction'=>'output']);
return;
}
if(TopologyPort::where('node_id',$node->id)->where('port_number',$portNumber)->exists()) throw ValidationException::withMessages(['topology_port_number'=>'Port ODP sudah digunakan customer lain.']);
if($current){$oldPort=$current->odpPort;$current->delete();$oldPort?->delete();}
$port=TopologyPort::create(['tenant_id'=>$customer->tenant_id,'node_id'=>$node->id,'name'=>"Port {$portNumber} - {$customer->name}",'port_number'=>$portNumber,'port_type'=>'fiber','direction'=>'output','capacity'=>1,'status'=>$customer->status==='active'?'used':'reserved']);
TopologyCustomerConnection::create(['customer_id'=>$customer->id,'odp_port_id'=>$port->id,'tenant_id'=>$customer->tenant_id,'odp_node_id'=>$node->id,'status'=>$customer->status==='active'?'active':'reserved']);
}
private function releaseTopologyPort(Customer $customer): void
{
DB::transaction(function () use ($customer) {
$customer->topologyConnections()->whereIn('status',['reserved','active'])->with('odpPort')->get()->each(function($connection){$port=$connection->odpPort;$connection->delete();$port?->delete();});
});
}
private function validateTenantRelations(array $data): void
@@ -227,6 +338,9 @@ class CustomerService
if (! empty($data['billing_profile_id']) && ! BillingProfile::whereKey($data['billing_profile_id'])->where('tenant_id', $tenantId)->exists()) {
throw ValidationException::withMessages(['billing_profile_id' => 'Profile tagihan bukan milik tenant customer.']);
}
if (! empty($data['sales_user_id']) && ! User::whereKey($data['sales_user_id'])->where('status','active')->whereHas('userTenants',fn($q)=>$q->where('tenant_id',$tenantId)->where('role','staff'))->exists()) {
throw ValidationException::withMessages(['sales_user_id'=>'Sales/penanggung jawab bukan staff aktif tenant customer.']);
}
}
private function validateWilayah(array $data): void