big update all menus

app/Models/Ticket.php

@@ -13,6 +13,7 @@ class Ticket extends Model
         'ticket_no',
         'ticket_type_id',
         'customer_id',
+        'source','installation_step','verified_by','verified_at','verification_notes',
         'title',
         'description',
         'priority',
@@ -26,8 +27,19 @@ class Ticket extends Model
         'rejection_reason',
         'resolved_at',
         'closed_at',
+        'tenant_id',
     ];
 
+    protected function casts(): array
+    {
+        return [
+            'assigned_at' => 'datetime',
+            'resolved_at' => 'datetime',
+            'closed_at' => 'datetime',
+            'verified_at' => 'datetime',
+        ];
+    }
+
     /*
     |--------------------------------------------------------------------------
     | Relationships
@@ -41,4 +53,13 @@ class Ticket extends Model
             'ticket_type_id'
         );
     }
+
+
+    public function customer() { return $this->belongsTo(Customer::class); }
+    public function tenant() { return $this->belongsTo(Tenant::class); }
+    public function creator() { return $this->belongsTo(User::class, 'created_by'); }
+    public function assignments() { return $this->hasMany(TicketAssignment::class); }
+    public function logs() { return $this->hasMany(TicketLog::class)->orderByDesc('id'); }
+    public function materials() { return $this->hasMany(TicketMaterial::class)->with('user:id,name')->orderByDesc('id'); }
+    public function attachments() { return $this->hasMany(TicketAttachment::class)->with('file:id,uuid,original_name,mime_type,size')->orderBy('id'); }
 }